General Bonus Terms & Conditions for Mirage
1. General Terms
1.1 Promotions: Mirage offers various promotions, including bonuses, rewards, free spins, competitions, cashback, and/or gifts ("Promotions"). These are subject to these General Bonus Terms & Conditions ("General T&Cs") and the specific terms for each promotion. Participation implies acceptance of these terms.
1.2 Understanding Promotions: For clarity on any Promotion or bonus, contact customer support before participating.
1.3 Changes to Promotions: Mirage may modify, remove, or add terms to Promotions without prior notice. It is your responsibility to review terms regularly.
1.4 Language Discrepancies: In case of conflict between different translations of these General T&Cs, the English version will prevail.
1.5 One Bonus Per Player: Bonuses are limited to one per player, device, IP address, email, payment method, or household. Duplicate accounts may result in suspension or closure. In such cases, original coin packages purchased will remain intact, but bonus coins and winnings may be forfeited.
1.6 Bonus Expiry: Bonuses must be used or wagered within 7 days unless otherwise specified. After this period, both unused bonuses and associated winnings will be forfeited.
1.7 Bonus Availability: Bonuses are displayed in your player profile. If not shown, they are unavailable to you.
1.8 Wagering Rules: Wagers will first deduct from your coin package balance before using bonus coins.
1.9 Wagering Requirements: Bonus coins are subject to x50 wagering requirements (unless otherwise stated) before being eligible for redemption.
2. Bonus Use and Redeem
2.1 Bet Size Limits: Maximum bet while using bonus coins is SC 5 Coins, GC 5 Coins, or equivalent per spin or wager. Exceeding this limit may result in forfeiture of bonus coins and winnings.
2.2 Bonus Coin Redemption: You may redeem your coin package balance at any time; however, unredeemed bonus coins will be forfeited.
2.3 Wagering Order: Wagering occurs with your package coins first, followed by bonus coins.
2.4 Forfeiting Winnings: Redeeming coins before completing wagering requirements results in forfeiture of all bonus winnings and the bonus itself.
3. Abuse of Promotions
3.1 Bonus Abuse: Abusive behavior, including multiple accounts, collusion, software manipulation, or VPN use, will result in forfeiture of bonuses and winnings.
3.2 Account Audit: Mirage reserves the right to audit gameplay and transaction logs. Evidence of abuse may result in cancellation of bonuses, winnings, and potential account termination.
4. Specific Bonus Types
4.1 Free Spins: Free spins may have unique wagering requirements. For example, free spins obtained through a deposit may have a withdrawal cap, while no-deposit spins may require higher wagering.
4.2 Cashback Offers: Cashback is calculated based on daily purchases of coin packages and losses. It is credited as bonus coins, subject to wagering requirements.
5. Bonus Expiry and Cancellation
5.1 Bonus Expiry: Bonuses must be wagered within the specified period. Unused bonuses will expire after the specified period.
5.2 Canceling a Bonus: Contact customer support to cancel a bonus before placing any wagers.
6. Welcome Bonus and Reload Offers
6.1 Welcome Bonus: Mirage provides a multi-part welcome bonus, including coin package match bonuses and free spins. Specific terms apply, including wagering requirements and maximum win limits.
6.2 Reload Bonuses: Offered to existing players, reload bonuses are subject to individual promotional terms and these General T&Cs.
7. General Rules
7.1 Redemption Limits: Bonuses may have a maximum redemption limit. Winnings exceeding this limit may be forfeited.
7.2 Changes to Terms: Mirage may amend or terminate promotional offers at any time and notify players of significant changes.
7.3 Disqualification from Promotions: Mirage reserves the right to disqualify players from promotions for suspected misuse or violation of terms.